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Call Center

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When you have a question or need some help and you can't make it to a branch, our Call Center is just a phone call or Live Chat away.  Merrimack Valley Credit Union's Call Center is staffed with experienced Credit Union professionals who can handle your member service requests, loan applications, questions, and so much more! 

Jeff Shapiro Jeffrey Shapiro, Call Center Manager

Our representatives are available:

  • Monday, Tuesday, and Wednesday: 8:30 a.m. - 5:00 p.m.
  • Thursday and Friday: 8:30 a.m. - 6:00 p.m.
  • Saturday: 8:30 a.m. - 1:00 p.m.

To reach an MVCU representative, please call 800-356-0067 opt. 8 or click here to Live Chat.

To check your account balance or transfer funds, please call MERV, the 24-hour Automated Telephone Account Access: 800-392-3416

We look forward to hearing from you!

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