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Telephone Banking

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Need to check your account balance or transfer funds between your accounts? 

Use MERV, our 24-Hour Automated Telephone Banking system.  It’s fast and easy. 

How to access MERV: 

  1. Call 1-800-392-3416 from your touch-tone phone.
  2. Enter your account number and MERV access code. If you don’t have a MERV access code, call 800-356-0067 or visit any branch to request one.
  3. Listen to the voice prompt to access your account information, transfer funds or make a loan payment. 
  4. Types of transactions:  
  • transfer funds from share draft to share savings
  • transfer funds from share savings to share draft or share savings
  • make payments from share draft or share savings to loan accounts with us
  • get information about:
    • the account balance of share draft or share savings accounts
    • the last five deposits to share draft or share savings accounts
    • the last five withdrawals from share draft or share savings accounts

Main Menu                                                                  

Balance Inquiry , Press 1

History Inquiry, Press 2

Withdrawal Menu, Press 3

Transfer Menu, Press 4

Checking Information, Press 5

Loan Information, Press 6

Additional Menu Options, Press 7

Replay the Current Menu, Press 9

Transfer to the Operator, Press 0

Go to Previous Menu, Press #

Goodbye, Press *

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