Contact Us
Contact Us
Member service is priority #1 at Merrimack Valley Credit Union and Bridgewater Credit Union, a division of Merrimack Valley Credit Union! That’s why we give you 24/7 access to your account information with online banking and more. And if you need some one-on-one attention, we’re happy to help you in one of our branch locations.
We’re here to serve you wherever and whenever you need us:
- Toll-free Member Service Center at 800.356.0067
- Email a Member Service Representative
- Ten convenient branch locations
- 24-hour Visa Card Member Services at 800.558.3424
- Online or Mobile Banking – 24-hour account access
- Toll Free Bill Payment Help at 844-699-3566 (For BCU members prior to 9/23/19, please call 800.823.7555)
Other important numbers:
| Member Service Call Center |
800.356.0067 or 978.975.4095, option 5 |
| MERV 24-Hour Automated Telephone Account Access | 800.392.3416 |
| ATM/VISA® Debit Card - Lost or Stolen Call Center 24/7 |
800.472.3272 |
| Credit Card Member Service | 866.552.8855 Outside the U.S. 701.461.1922 Collect. |
| VISA Travel Rewards Program | 888.229.8864 |
| Important Fax Numbers: | |
| Bridgewater Office | 508.697.8110 |
| Call Center (Merrimack Valley Area) | 978-682-1523 |
| Call Center (South Shore Area) | 508.697.8110 |
| Consumer Lending | 978.681.6292 |
| Fairhaven Office |
508.997.3423 |
| Haverhill Central Plaza | 978.521.4389 |
| Lawrence Riverwalk Office | 978.682.1623 |
| Methuen Village Mall | 978.685.4629 |
| Mortgage Department | 978.681.6366 |
| North Andover Mall | 978.685.2584 |
| Plaistow Ethan Allen Plaza | 603.382.7108 |
| Plymouth Office | 508.746.0649 |
| Quincy Office | 617.786.0794 |
| Routing/Transit Number | 2113 8492 6 |
As a general rule, we will NEVER ask our members for account number/Debit or ATM Card numbers or other sensitive personal information by email, telephone or any electronic method. As your financial institution, we have this information and do not need to obtain it unsolicited. Likewise, you should never send personal information such as account or social security numbers in emails you send.
Our mailing address:
Merrimack Valley Credit Union
P.O. Box 909
North Andover, MA 01845
