Contact Us
Contact Us
Member service is priority #1 at Merrimack Valley Credit Union. That’s why we give you 24/7 access to your account information with online banking and more. And if you need some one-on-one attention, we’re happy to help you in one of our branch locations.
We’re here to serve you wherever and whenever you need us:
- Online or Mobile Banking – 24-hour account access
- Free BillPay
- Five convenient branch locations
- Toll-free Member Service Center at 800.356.0067
- 24-hour Visa Card Member Services at 800.558.3424
- Email a Member Service Representative
- Toll Free Bill Payment Help at 888.276.8106
Other important numbers:
| Member Service Call Center |
800.356.0067 or 978.975.4095, option 8 |
| MERV 24-Hour Automated Telephone Account Access | 800.392.3416 |
| ATM/VISA® Debit Card - Lost or Stolen Call Center 24/7 |
800.472.3272 |
| Credit Card Member Service | 866.552.8855 Outside the U.S. 701.461.1922 Collect. |
| VISA Travel Rewards Program | 888.229.8864 |
| Important Fax Numbers: | |
| Consumer Lending | 978.681.6292 |
| Haverhill Central Plaza | 978.521.4389 |
| Lawrence Riverwalk Office | 978.682.1623 |
| Methuen Village Mall | 978.685.4629 |
| Mortgage Department | 978.681.6366 |
| North Andover Mall | 978.685.2584 |
| Plaistow Ethan Allen Plaza | 603.382.7108 |
| Routing/Transit Number | 2113 8492 6 |
Our mailing address:
Merrimack Valley Credit Union
P.O. Box 909
North Andover, MA 01845