There is a new scam that is impacting MVCU Members: A Fraudster is spoofing MVCU's phone number. Spoofing is when someone disguises a phone number to look like MVCU's to convince you that you're interacting with us. The fraudster will then tell the member that they're calling from MVCU and that a large withdrawal has been made from their account. The member is then asked to withdraw the same amount and lie to the teller about why they are withdrawing those funds. They are then instructed to go to a bitcoin ATM and send the funds to the caller.
If you are told to lie to a credit union employee, do not proceed with the transaction. If you are ever unsure about proceeding with a transaction, hang up, and call 800-356-0067 to verify if that conversation was legitimate. Our goal is your financial safety and security!
We're here to help keep you, your money, and your technology safe.
Protect yourself and your family against:
Use these resources to start protecting yourself today:
Fraudsters are getting more sophisticated and more convincing. It’s getting harder to know when you’re being scammed, but there are some tips to follow to keep your money safe!
To verify your identity, an MVCU Representative may ask you to answer security questions, which may include your Social Security Number, Date of Birth, Driver’s License Number, Mother’s Maiden Name, a recent transaction, or a text verification code.
Our goal is your financial safety and security. If you have any questions, please don’t hesitate to call 800.356.0067. We’re here to help!