Merrimack Valley CU
Auto & Personal Mortgage & Home Equity Undergraduate, Graduate, & Refi Commercial Loans & Lines Former RTN Members

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Home / About MVCU / Conversion

 

 

System Conversion Coming in June

Since RTN Federal Credit Union and Merrimack Valley Credit Union became one institution last year, we’ve been thoughtfully planning and integrating systems. During the weekend of June 1, our final system conversion will take place.

 

To ensure a seamless transition, there are a few steps former RTN members should take prior to the conversion:

All Members

Please verify or update your contact information (Name, mailing address, email, phone number) so you can receive updated communications from us. You may do this through Online Banking (go to "Settings", then "Profile"), Mobile Banking (go to "Settings", then "Personal Information") or visit any branch.

Online Banking Users

If you would like to keep a history of your transactions, you will need to export your data from Online Banking before 5:00 p.m. on Thursday, May 30. To export, log into Online Banking and select the account that has the data you want to export. Click “More Actions” then “Export Transactions” and in the “Format” bar, choose a file format from the drop-down menu.

Online Banking & Mobile Banking Users

  • Set up any transfers or bill payments that need to be processed the weekend of June 1 prior to Wednesday, May 29. You will be able to set up new transfers or bill payments in MVCU’s online and mobile banking starting on June 3.
  • Make sure you know your username and password. On MVCU’s online and mobile banking, you will only need one username and password to access your accounts. If you currently have multiple usernames to access your accounts, we will provide information about which username is migrating to MVCU’s systems prior to June 1.

We will continue to post updates here so you know what to expect before, during, and after the conversion.