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Home / Why did I receive a call from the Fraud Prevention Center?

Why did I receive a call from the Fraud Prevention Center?

You may have received a call from our fraud prevention center due to suspicious activity on your Card. If they suspect your card security has been breached, they may suspend the usage of your card until you validate the questionable purchases.

Always remember to notify us prior to traveling so your card(s) can be approved for use in the area you're traveling to.  This includes both international and domestic travel.  

Do you suspect you've been a victim of identity theft?

  • Alert the FTC by phone: FTC's Identity Theft Hotline toll-free at 1-877-IDTHEFT (438-4338)
  • Alert the FTC by mail:
    • Identity Theft Clearinghouse
      Federal Trade Commission
      600 Pennsylvania Avenue, NW, Washington, DC 20580
  • Alert the FTC online: Report Identity Theft
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